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Privacy Policy

Who I am

My website address is: https://nickycrebbin.co.uk.
Name: Nicola Crebbin
Phone Number: 07906889857
Email: nickycrebbinadi@gmail.com

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Nicola Crebbin, Phone Number: 07906889857, Email: nickycrebbinadi@gmail.com

(b) I have a legitimate interest.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Online Forms/email enquiries

Personal information provided to me directly by you via online forms or email will be saved electronically and used for the following reasons:

  • For means of communication
  • Provide services namely driving lessons
  • To enable me to locate your pick-up and drop-off locations for your driving lessons.
  • Check you are legally allowed, and medically safe to drive
  • Check the status of your driving licence with the DVLA by means of their website https://www.gov.uk/check-driving-information
  • For my own professional development to improve the services I provide
  • To provide the best service I can based on your individual learning needs 

The type of personal information which may be collected

I currently collect and process the following information:

  • Personal identifiers: Name, addresses (home/work/school), phone numbers, date of birth, driving licence number
  • Statistical information on driving test pass/fail results and any driver faults incurred
  • Medical information which may have an impact on your ability to drive safely and that could aid me to tailor your lessons to your particular needs – Disabilities, medication, learning needs

How I store your personal information 

Your information is password protected and securely stored with:

  • Total Drive app – supplied by Total Drive Software Ltd.  Registered in England No: 12853994. Registered address: 37 Shiphay Lane, Torquay, Devon, TQ2 7DU https://totaldrive.co.uk/ Terms and conditions of using this software can be found here: https://www.totaldrive.app/info/terms.pdf
  • Google Drive – accessed only by myself.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Information provided by you via the online forms will either be emailed directly to me, or entered directly into the Total Drive Application (Total Drive Software Ltd.  Registered in England No: 12853994. Registered address: 37 Shiphay Lane, Torquay, Devon, TQ2 7DU https://totaldrive.co.uk/ Terms and conditions of using this software can be found here: https://www.totaldrive.app/info/terms.pdf)

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Personal Information supplied via email or electronic forms will be keeped for 12 months since initial contact, or after the completion of your driving course whichever is the longest. I will then dispose of your information by deleting it from Total Drive and Google Drive.

What rights you have over your data

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that I transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please contact me at: Nicola Crebbin, Phone Number: 07906889857, Email: nickycrebbinadi@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to me: Nicola Crebbin, Phone Number: 07906889857, Email: nickycrebbinadi@gmail.com.

You can also complain to the ICO if you are unhappy with how I have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk